Contact

Email is the fastest way to reach the plannao team. Include your account email, the event name or link when relevant, and a short description of what you need.

Write to info@plannao.com when you need help with:

• Signing in, confirming your email, or resetting a password
• Saved events, free confirms, or tickets in My Plans
• QR tickets that will not open or display
• Reminders or account security options

For night-of questions about the venue, timing, or door policy, contact the organizer listed on the event page first — they run the night. We can help if the platform itself failed.

New here? Create a visitor account or find events.

Email info@plannao.com for:

• Organizer sign-up, profile, or logo upload issues
• Drafts stuck in review, or questions after a request for changes
• Sales counts, check-in scanning, or completed-event history
• Commission display or paid-listing readiness when payments are on

Ready to publish? Become an organizer or open your dashboard.

Helpful details speed up a reply:

• The email on the account you use
• Whether you are writing as a visitor or organizer
• Event title or page link, order or ticket reference if you have one
• Screenshots when something looks wrong on the page

We read every message. Complex listing or ticket cases may take a little longer than simple account help.

Learn more on About, explore Partnerships, or read Privacy and Terms.